Ian Landsman is Starting From Scratch, June 20, 2006:

Review/Comparision of HelpSpot and FogBugz

If you're in the market for a powerful and user friendly Help Desk solution, please take a look at my company's flagship product HelpSpot.

A guess everyone felt like writing about HelpSpot today

Stephane Grenier with HelpSpot versus FogBugz.

I think he comes to the correct conclusion. The two tools each have a different focus. So if you want to use the best tools your best bet is definitely to buy both.
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