Ian Landsman is Starting From Scratch, September 12, 2007:
HelpSpot In the Wild: LexBlog
If you're in the market for a powerful and user friendly Help Desk solution, please take a look at my company's flagship product HelpSpot.
It’s been a while since I did a HelpSpot in the Wild post. Here’s one I saw recently that was really classy. It’s by LexBlog, a company that specializes in creating blogs for lawyers. They’ve done a fantastic job of creating a very sophisticated looking layout for the HelpSpot portal. I especially like the top red banner which makes it very clear where you need to go if you’re looking to submit a request, which is what most visitors are looking for.
Here’s the support homepage:
One of the knowledge book pages:
Discussion
I love these "In the wild" posts. I can imagine how cool that must be for you to see people actually using your product.
Created by Starr on 09.14.2007 11:31 am
Thanks, yeah they're mostly for my own gratification. Glad to hear they're interesting to someone out there other than me ![]()
It is nice to see the effort others put in with the product. It always shocks me for some reason no matter how many times I see it.
Created by Ian on 09.14.2007 11:41 am