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Feature Arrogance
If you're in the market for a powerful and user friendly Help Desk solution, please take a look at my company's flagship product HelpSpot.
Joe has an interesting post about feature arrogance, relating to my post the other day on features. His story is also a good example of poor customer service, especially for a product with a $40,000 price tag. Hey, maybe it’s time to raise my prices....
Created on 04.14.2007 2:44 pm · Comments (0)
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