Ian Landsman is Starting From Scratch, September 12, 2005:
HelpSpot Beta Released!
If you're in the market for a powerful and user friendly Help Desk solution, please take a look at my company's flagship product HelpSpot.Lots going on:
In the forums:
http://www.userscape.com/helpdesk/index.php?pg=forums.posts&id=1&pc=1
On the mailing list:
Because of your expressed interest in HelpSpot we wanted you to be
among the first to know...
Starting today, the HelpSpot beta is available for download!
As a potential HelpSpot user we value your feedback and view it
critical to the development process. As such, we're running a
HelpSpot beta September 12 - October 14. Beta participants are
encouraged to provide feedback on all aspects of HelpSpot. In
return, as our thank you, we're offering active participants a 50%
discount off the license price at the close of the beta.
If you're interested in participating, follow the link below to
complete the registration form.
HelpSpot beta registration:
http://www.userscape.com/products/helpspot/beta/
Your continued interest in HelpSpot is appreciated and I look
forward to future opportunities to work together.
Thank You,
Ian Landsman
President, UserScape
I'll certainly have some more follow up tonight as well, but right now I have so much to do. For those who've been with me here for so long thank you!!! In the first 2 minutes we've had about 15 companies download the beta, I'm more than a little nervous!
Discussion
HelpSpot beta released
Congrats to Ian Landsman, a felllow micro ISV, who has just released the beta of HelpSpot, his help desk software. Woot! There’s nothing like the feeling of shipping software.
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Created by Blue Sky On Mars on 09.12.2005 2:09 pm
Thanks guys! The reason I'm so busy right now is 100% due to everyone who reads and posts about this blog. Spreading the HelpSpot word if you will. It simply couldn't have been done without you guys.
That's planning ahead Serge! When's that app translator for PHP coming out 
Created by Ian on 09.12.2005 2:09 pm
[...] Lots of hard work looks like it is finally paying off for Ian Landsman! He has been working on Helpspot for months now and it is finally in beta. This looks to be one of the best thought out help desk offerings I have ever seen! I can’t wait to see how it works! [...]
Created by BRK Studio Blog » Blog Archive » Congr on 09.12.2005 2:09 pm
Ian,
Congrats for meeting your deadline. I'm curious at looking at what you PHP kiddies can do with your li'l toys :-D
My HelpSpot annoucement blog post is ready and scheduled to show up on Oct 14 !
Created by Serge Wautier on 09.12.2005 2:09 pm
Hey Ian,
Congrats, i have been following your blog from the very first post. Its just remarkable to do what you have done today. You are a great inspiration for everyone. I am sure it will be a huge success 
Created by Raza on 09.12.2005 2:09 pm
Thanks! I think nail biting is your department though
Created by Ian on 09.12.2005 2:09 pm
Hey, congrats on the HelpSpot beta release. Let the nail biting begin.
Created by Ziggi on 09.12.2005 2:09 pm
HelpSpot beta
Ian Landsman just released the beta of his help desk software - HelpSpot.
...
Created by Dimitris Giannitsaros - Blog on 09.12.2005 2:09 pm
Well it's always fun to break software after a tough day at work
I tried to email you earlier today and take you up on your offer break it earlier but the email bounced. Perhaps that was part of your bad day.
Created by Ian on 09.12.2005 2:09 pm
Man, I've had a rough day. I'm gonna need to watch the success of your beta and try to find some real motivation to keep my MicroISV going. For now I will hopefully just break the hell out of your software and help you work out any bugs you may have missed.
Your on your way Ian!
Created by Collin on 09.12.2005 2:09 pm
Congratulations Ian! May your downloads be plentiful and your conversion rates high!
- Andrey
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Created by Andrey Butov on 09.12.2005 2:09 pm